Privacy Policy

At Paw Seat ("Paw Seat," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website, pawseat-us.myshopify.com, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

• Create an account

• Place an order

• Contact customer support

• Subscribe to marketing communications

• Submit a review

• Complete a form

• Participate in a promotion or survey

This information may include:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Payment information

• Order information

• Customer service communications

• Information you voluntarily provide to us

We do not generally need information about your pet to process an order. If you voluntarily provide information about your pet when communicating with us, we may use that information to assist with your request.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic location

• Referring website

• Pages viewed

• Products viewed

• Links clicked

• Date and time of website activity

• Website interaction information

• Purchase and browsing activity

This information may be collected through cookies, pixels, tags, log files, and similar technologies.

3. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Keep our website functioning properly

• Remember preferences

• Maintain shopping-cart functionality

• Understand how visitors use our website

• Measure advertising performance

• Personalize or improve website experiences

• Detect fraud and security issues

• Deliver relevant advertising

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

4. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments

• Provide products and services

• Ship orders

• Send order confirmations and updates

• Respond to customer-service requests

• Process returns, refunds, and exchanges

• Maintain customer accounts

• Communicate with you about products and promotions

• Improve our website and products

• Analyze website and advertising performance

• Prevent fraud and unauthorized transactions

• Protect the security of our website

• Comply with legal obligations

• Enforce our terms and policies

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

Depending on the payment method you select, payment information may be collected and processed by providers such as Shopify Payments, PayPal, credit-card networks, or other payment processors.

We generally do not have access to your complete payment-card number.

Payment providers process your information according to their own privacy policies and terms.

6. Shopify

Our store is hosted and operated using Shopify.

Shopify may collect and process information about your use of our website, transactions, and interactions with our store in order to provide its services, maintain security, process transactions, and support our store.

Your information may therefore be processed by Shopify and its service providers in accordance with applicable privacy laws and Shopify's privacy practices.

7. Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity, measure advertising performance, and promote our products.

These services may include platforms such as:

• Google

• Meta

• TikTok

• Pinterest

• Other advertising or analytics providers we may use from time to time

These providers may use cookies, pixels, identifiers, or similar technologies to collect information about your interactions with our website.

For example, information about pages viewed, products viewed, purchases, or other website actions may be used to measure advertising campaigns or create audiences for advertising.

You may be able to control personalized